Built for service businesses that care about every enquiry

Every enquiry answered
in under 60 seconds.

Fetchpoint builds the AI workflows that reply to your chats, forms, and enquiries instantly, qualify the person, and put a booked appointment straight in your calendar, throughout the day, especially after working hours and on weekends.

See it working before you commit to the full investment.
24/7Enquiries answered around the clock, including after working hours and on weekends.
<60 secTarget first response within 60 seconds for every new enquiry.
48 hrsFrom kickoff call to a live system.
The problem

Finding leads isn't a challenge. Turning them into opportunities is.

We help service businesses capture every opportunity, especially when your team is not working.

The missed enquiry

Nobody's there to reply

You're on a job, in a meeting, or it's 7pm. If nobody follows up within minutes, the person calls the next business on the list and you never even know they existed.

The slow reply

You answer four hours later

The form fill sits in an inbox until someone gets to it. By then the person has already spoken to two competitors and made up their mind.

The dropped follow-up

One try, then silence

Someone enquired, didn't answer the callback, and that was that. No second attempt, no reminder, no record. A live lead quietly goes cold.

What we build

Get more leads. Follow up faster. Run your business with less manual work.

We help you bring in new customers, stay on top of every lead, follow up at the right time, and stop losing revenue to missed opportunities.

Lead generation

Bring new opportunities in

A steady flow of qualified prospects, reaching the right people and bringing new opportunities into your business.

Ideal customer targeting
Identify and target your ideal customer profile across the right channels.
Automatic capture
Leads are captured, enriched and qualified automatically based on intent.
CRM handoff
Qualified leads are pushed straight into your CRM, ready for follow-up.
CRM setup

Capture and organize them

A CRM built around your business, keeping customer data, conversations, follow-ups and sales activity organized in one place.

Auto-capture
Every enquiry is captured, tagged and assigned to the right team automatically.
Unified records
Customer details and conversations are kept in one place.
Live pipeline
Tasks and sales pipeline update automatically as leads move forward.
Automatic lead follow up

Respond before they go cold

Follow up with every lead before they go cold.

Instant contact
New leads are contacted within minutes, by SMS or email.
Scheduled follow-up
Follow-up continues on a set schedule until the lead replies or books.
Full context handoff
Your team receives the lead with full context, ready to close.
Workflow automation

Keep everything moving

The repetitive work between your teams, tools and customers, connected and handled automatically.

Smart routing
New leads and tasks are routed and assigned to the right team instantly.
Connected data
Follow-ups trigger on customer actions, with data synced across your tools.
Team alerts
Your team is notified the moment something needs attention.
How we help you

You see it working on your own business before you decide.

01
Discover

We find where the leads are leaking

A short call. We ask how enquiries reach you today, what happens after hours, and how many you think you miss. No slides, no pitch deck.

02
Build

We build you a working demo

Not a mock-up. A live system set up on your business, using your services and your questions. You call it, chat to it, and see the booking land.

03
Launch

We connect it and switch it on

We plug it into your website, calendar and CRM, test it with you, and train your team on the handful of things they need to know. You approve every message it sends before it goes live.

04
Optimize

We watch it and keep improving it

We monitor how it performs, fix anything that reads wrong, and keep refining it as your business changes.

Who it's for

Built for businesses where every lead matters.

If customers find you through calls, forms, WhatsApp, ads, referrals or your website, we can help you capture, manage and convert those enquiries.

We don't sell software. We build the systems around how your business gets and handles customers.

Home and local services

Trades, home services and local operators — plumbing, electrical, HVAC, cleaning, landscaping and similar businesses where every job comes from a call or a form.

Healthcare and wellness

Dental and medical clinics, physio, chiropractic, med spas and fitness studios — where a missed enquiry is a missed appointment.

Professional services

Law firms, accountants and immigration consultants — where enquiries are high-value and slow replies cost real business.

Property and real estate

Real estate agencies and property management — where speed to respond is often the difference between winning and losing the listing.

The offer

See it working before you commit to the full investment.

You shouldn't have to take a leap of faith. We build and launch your system in 48 hours, so you can see exactly what you're paying for before committing to the second half.

The 48-Hour Business System Build

Built around your business. Live in 48 hours.

  • Built around your business
  • Live in 48 hours
  • Done-for-you setup
  • Works with your existing tools
  • See it working before paying the balance
  • Old leads can be reactivated
  • Clear reporting
  • Covered if it's not the right fit
Start My Build →
Start your build with us and stop losing leads.

Our risk reversal

Pay 50% to start. We build and launch in 48 hours. See it working. If it's not the right fit, we'll refund your initial 50%.

You don't have to take our word for it. See the system working before you commit to the full investment.

How we help you
01

We talk

You tell us what's costing your business time, leads or revenue.

02

We build

We set up the system around your business and connect it to the tools you already use.

03

We launch

Your system is live within 48 hours.

04

You decide

Test it, see how it works and decide whether you want to continue.

50% upfront Build in 48 hours 50% after launch 50% refund if it's not right
Questions

The things people ask us on the first call.

How long does it take, and how much of my time does it need?

Your system is live within 48 hours of the kickoff call. On your side, your involvement is mainly: giving us the business information we need, approving the customer-facing messaging and workflows before anything goes live, and reviewing the finished system once it's built.

Do I have to change the software I already use?

No. We build around your existing website, calendar and CRM. If you're using nothing but a phone and a notebook, we'll set up something simple and show you how it works.

What happens to my customers' data?

It stays in your systems — your CRM, your calendar, your inbox. We sign a written agreement covering confidentiality and data handling before we touch anything, and we can work to your requirements under UK GDPR, US state privacy law or the Australian Privacy Act. If you're in a regulated field like healthcare or law, tell us on the first call and we'll scope it accordingly.

Am I locked into a contract?

No. If you decide it's not the right fit after seeing it live, your initial 50% is refundable under the agreed terms. If you continue, we hand over your workflows, scripts and data if you ever choose to leave.

What if it doesn't work for my business?

That's the point of the offer. You only commit 50% upfront, we get the system live, and you see exactly what it can do for your business. If you don't think it's the right fit, you get your 50% back.

Find out what your missed enquiries are costing you.

Fifteen minutes, no slides, no obligation. Worst case, you leave with a number you didn't have before.

Start My Build →
50% upfront · 50% after launch · 50% refund if it's not the right fit

What happens on the call

  • We understand how your business currently handles enquiries
  • We quantify what missed enquiries are costing you
  • We identify where automation can capture, qualify, and follow up with all of your leads